Frequently asked questions.

 
  • Sorry we do not allow visitors, this is to minimise disruption to the dogs currently staying us.

    All dogs that have not stayed with us before must complete a two day trial. You are welcome to see the kennel when you are dropping them off for their trial.

  • Yes, all new dogs must complete a two day (one night) trial stay prior to any longer bookings. This is to ensure they meet our house rules and that they are happy while staying with us! Please note all trials are charged at the standard rate.

  • We are a small kennels that is like an extension of our home, therefore we have some house rules to ensure all the dogs staying with us are happy and settled.

    1. All dogs must be quiet and settled while inside their kennel.

    2. We must be able to handle, play and interact freely with your dog.

    3. We must be able to easily attach a collar and lead and be able to walk your dog on a lead.

    4. We must be happy that your dog is eating well and that they are able to take any required medication.

  • No, sorry we are an overnight boarding kennels only.

  • All dogs must be fully vaccinated against parvovirus, canine distemper, adenovirus, canine parainfluenza, leptospirosis and infectious bronchitis (kennel cough).

    You should look for 3 stickers on your dogs vaccination card:

    DHP or DHPPi - Valid for 36 months

    Lepto 2 or 4 - Valid for 12 months

    KC or Bronchishield - Valid for 12 months and must be given at least 14 days prior to boarding.

    You must bring your dogs vaccination card with you. No dogs will be accepted without proof of valid vaccinations.

  • We can accept a titre test with a valid to date, that has been signed by a vet, in place of the DHP vaccine. Your dog must have received vaccinations against Leptospirosis and Kennel Cough as detailed above.

  • Exercise routines will be tailored to each individual dog, taking in to account their age, size, fitness and the weather. Exercise sessions generally take place off lead in one of our fenced fields, where they can play with other dogs if they are sociable. Dogs can be exercised individually, kept on lead or only exercised in our smaller playground area should you wish.

    Our daily routine is roughly as follows -

    8am: Morning walk

    9am: Breakfast

    10am: 45 minute paddock play / walk

    12pm: Lunch / treats / chews / kongs

    2pm: 45 minute paddock play / walk

    4pm: Playroom play / kennel cuddles

    6pm: Dinner

    10pm: Evening walk and lights out

  • Where possible your dog will be able to run and play with other dogs during their exercise time. All dogs will have an on lead assessment with each other prior to being mixed off lead. Dogs will be split in to groups of similar size and temperament to ensure they are all happy.

    If your dog is not sociable, they will still be able to run off lead in our fields by themselves for the same amount of time!

  • Yes, we can accept dogs that have not been neutered, however it does mean we may not be able to mix them with any other dogs staying with us.

  • Sorry, our licence and insurance does not permit us to board dogs on the banned breed list, including XL Bully’s.

  • We are able to administer any tablets / drops / creams / wipes they require. We are unable to give any injections. All medication should be brought in its original packaging with any prescription label showing the dosage attached. All medications must also be clearly listed on the enrolment form.

  • Drop off and collection is any time between 8am and 6pm, 7 days a week.

  • Things to bring with you:

    1. Vaccination certificate - YOUR DOG WILL NOT BE ACCEPTED WITHOUT IT!

    2. A completed enrolment form (download from our booking page). If your dog has stayed with us before, we will have an enrolment form ready for you to sign.

    3. Your dog with a collar and lead.

    4. Any medications your dog requires.

    5. Food for their entire stay (bowls not needed).

    6. Their bed, blanket or favourite toy (optional). No bean bags please.

  • We ask for a 50% deposit when booking. This is fully refundable up to 30 days prior to your booked arrival date. Your booking is not confirmed until a deposit is received.